Class Catalog

BDR provides comprehensive training resources to help contracting and distribution companies achieve sustained business success. With in-person, live virtual, and self-paced online, BDR offers various training options that meet your individual and business needs.

Class Catalog

BDR provides comprehensive training resources to help contracting and distribution companies achieve sustained business success. With in-person, live virtual, and self-paced online, BDR offers various training options that meet your individual and business needs.

Contractors

Are you interested in registering for an upcoming class?

Distributors

Interested in hosting a training class for your customers?

How Do I Decide?

Not sure which classes are for you? Select the industry, role, or pathway below to view courses intended for your needs.

Industry

Role

Pathway

This self-paced course outlines the key steps of the decision-making process and how to apply each of them to become a better decision-maker.
This self-paced course will show you how to develop your company's own M&A strategy that can be customized to your contractor-base.
This class educates owners and bookkeepers in accounting and office management fundamentals. This course will review the proper methods and procedures of accounting, including general ledger maintenance and financial reporting.
In this course, territory managers will learn how to assist contractors in hiring dedicated retail sales staff, preparing them for a smooth onboarding process and establishing clear expectations for long-term success.
This course shows territory managers how to help RNC contractors understand the opportunity and be able to expand into the add-on replacement (AOR) market.
This course will explain what makes up culture and how to properly set up the expectations with your team that will drive great performance and results.
This self-paced course focuses on how to identify your current role as an owner, delegate day-to-day responsibilities, and build a plan for structure.
This course establishes the owner's role in the sales process and sets out the essential steps for monitoring the performance of your sales team. Learn the skills you need to become the ultimate sales coach for your company.
This workshop will show you how to capture high-margin, negotiated commercial replacement sales by creating loyal, long-lasting customers through service relationships.
In this three-part course, distribution parts counter and inside sales employees will developed a foundational understanding of HVAC systems and their components to better serve your customers.
This three-part course gives ongoing training for your distribution parts counter and inside sales teams and provides the knowledge and skills they need to succeed by growing sales and building stronger customer relationships.
This three-part course gives distribution parts counter team members the tools to be successful in their role and provide outstanding customer experience during every visit.
In this power-up training class, learn how to build your personalized discovery process that engages the homeowner and position yourself to close the sale.
This class will show new and existing managers how to transition from being just an employee to succeeding in a new management role.
This course teaches sales and install coordinators a structured retail process to help build long-lasting customer relationships, close more appointments, and position the company for referrals.
This self-paced course will show you the costs of a potential cyberattack, the profile of cyber criminals who target small businesses, and the various types of common cyberattacks.
In this power-up training course your dispatch team will learn the principles of excellent communication and develop specific plans for completing the crucial communications related to dispatching technicians, completing parts orders, and post-appointment debrief calls.
This class will show contractors how to design a residential duct system that provides increased comfort and efficiency to their customers while increasing their revenue.
In this three-hour power-up course, plumbing technicians learn how their sales skills drive company growth and customer satisfaction, developing personalized strategies to educate homeowners on solutions that improve their living spaces.
In this one-day intensive class, contractors will collaborate with their teams to design a streamlined service delivery process for field workers while gaining practical steps for management-driven implementation.
This course gives territory managers a complete roadmap for growing their territory by analyzing current territory coverage and gaps, researching prospects, and developing strategies for cold-calling new partners.
This class helps develop a clear, multifaceted strategy that covers recruiting, onboarding, and retention.
This self-paced course focuses on proven labor management tactics distributors can use to help dealers reduce down time and drive revenue.
Worried about not having enough service calls on the schedule? Discover proven strategies top performers use to fill their service and install calendars with qualified opportunities!
In this class, you will gain a complete understanding all the major elements of the Balance Sheet, including assets, liabilities, and equity, along with a strategy of how to read and analyze your Balance Sheet.
This class examines one of the key financial statements: the Profit & Loss (P&L), and how to develop a repeatable strategy for using your P&L to identify opportunities for business growth and success.
Set the stage for your team members new to the HVAC industry in this one-day foundational class designed to help them gain a clear understanding of essential systems and components.
This course will show contractors how to correctly identify the proper fittings to use to reduce the equivalent length of their duct system and design a system that delivers ideal comfort and reliability.
This course equips territory managers with the strategies strategies to help contractors improve lead management, convert opportunities into sales, and navigate the essential steps following a proposal.
This class will show you the opportunity cost of a lost labor hour and how to maximize profit through labor-saving techniques and strategies.
This class will help you discover your strengths as a leader and develop a plan for your professional growth to lead your team forward.
This power-up training will help you identify core competencies crucial for managing a top-performing management team and discover the secrets to becoming a skilled delegator.
This self-paced course walks you through the process steps to recognize, prepare for, introduce, and cement change in your business.
This class provides an in-depth review of the principles and strategies necessary to run a profitable service department.
This power-packed class offers practical tools and resources for improving productivity to help attendees gain control over their day and allow them to be more effective in their lives and job roles.
This training class provides plumbing owners and service managers with a strategic template on how to build a residential accessory program - including product selection, pricing, presentation, and getting buy-in from the team.
This course shows territory managers how to work with contractors to develop an inventory strategy that ensures they have the products they need to install the jobs that drive your territory's growth.
This class provides residential contractors generating less than $500,000 annually with actionable steps to take their business to the next level.
In this power-up course, participants will learn how to fine-tune their understanding of correctly pricing a job for profit.
In this session, territory managers will discover how to guide their contractors' through the process of correctly pricing a job for profit.
This class will show you how to apply the popular QuickBooks accounting software to the contracting industry along with improve your financial understanding and enhance your reporting.
This course will help distribution sales managers enhance their skills in core areas that lead directly to sales success, including leadership, time management, communication, financial understanding, and sales performance coaching.
In this training class, dealers will learn how to improve their maintenance delivery process while generating a steady stream of replacement leads, improving profits, and stabilizing cash flow.
This power-up training class will help you stay ahead of your competition and remain current on today's most effective retention strategies.
In this power-up training course, learn how to create a consistent process for your service team to use on every call!
This workshop will give your dispatchers the tools to be successful in their role and take their dispatching skills to the next level.
This course highlights key performance metrics that every retail salesperson should track and explains how to frame and track those goals.
This course shows territory managers a proven process to follow and the pitfalls to avoid when taking new customers from prospect to purchasing partner.
This class provides owners and managers of plumbing companies with strategies they can apply to improve profits and streamline operations while maximizing their existing labor resources.
This training course shows contractors the fundamentals of implementing retail financing practices in their business, including covering fees and staying competitively priced in their market.
This course shows territory managers the fundamentals of implementing retail financing practices in their contractors' business, including covering fees and staying competitively priced in their market.
This class equips home services contractors and their team with the essential strategies to build a strong online presence and attract more customers.
This one-day class walks attendees through the foundational building blocks for running a successful Plumbing and HVAC business and how to implement them.
What separates the top sales professionals from the rest? It isn’t luck or chance – it’s having the right mindset, structure, and plan to consistently deliver results. If you want to rise above the average and become the go-to partner for your customers, you need a clear path forward. The Peak Performer Path is designed…
This class walks owners and managers through the foundational building blocks for running a successful HVAC business and how to implement them.
This class teaches installers how to better perform their job and develop the skills to advance in their profession.
This class gives retail sales professionals and owners a fresh look at a proven sales process based on educating the customer, without using high-pressure tactics.
In this class, service technicians learn the soft skills to perform their jobs better, driving customer satisfaction, sales leads, and referrals through a defined service delivery procedure.
This course shows territory managers how to make the case for flat rate with contractors and help them implement it effectively.
In this class, owners and managers learn the key strategies and business structure any company needs to go from $1 million to $3 million+ in revenue while increasing profits.