Podcasts

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Why Your Business Plan is a Roadmap to Freedom – Prime Resources Podcast

May 28, 2021

Do you want to discover how your business plan can be the roadmap to freedom in your business? In this episode, Kim Archer, BDR vice president of coaching services, explains how to construct a business plan that defines your goals and grows your vision for future success in your business.

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Communicating Your Financing Offering – Prime Resources Podcast

April 29, 2021

Financing is the most important sales tool you have today. While you may have financing options, how do you communicate them?

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Why It’s Important to Have a Growth Mindset – Prime Resources Podcast

April 7, 2021

The love for learning and the belief that you can continue to develop your skills over time is a little known key to building a successful company that can stand the test of time. This is the “growth mindset.”

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What Owners Need To Know About Bookkeepers – Prime Resources Podcast

February 25, 2021

In many contractor businesses, there can be a big disconnect between bookkeepers and the rest of the company – especially when it comes to information flow.

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Overcoming Maintenance Pricing Fears – Prime Resources Podcast

January 23, 2021

One common industry challenge is how to price maintenance agreements. Many dealers don’t price maintenance to make a profit because they fear losing customers. Overcoming maintenance pricing fears is essential to the long-term success of your business.

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Positive Customer Service Habits – Prime Resources Podcast

January 7, 2021

Positive customer service can help you build lifetime customers, close more jobs, and generate more referrals. A failure in customer service can destroy relationships you’ve worked hard to build. In short, customer service plays a major role in your company’s success.

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Developing Leadership Skills

December 7, 2020

Leadership can either make or break a company. In this episode Jeff Plant, BDR Head Coach and Leadership Trainer, explains that great leaders are not necessarily born, but are developed. By developing your leadership level and having a servant mentality, anyone can become a more successful leader.

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How to Generate Employee Engagement

October 26, 2020

Are your employees engaged in their work and your company’s future? Chris Koch, BDR Trainer and Head Coach, provides insight on the topic of how to generate employee engagement. What is employee engagement and how do you identify it? How do you encourage engagement in your employees and build a company culture? How do you…

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The Importance of Proper Duct Design

September 14, 2020

In this episode Candy Cunningham, BDR’s Duct Design Trainer, explains why proper duct design is a critical skill to develop. When dealers do not have formal training in the art of duct design, it can lead to waste, part failures in an HVAC system, and a decrease in customer satisfaction and referrals. Having formal training and an understanding of proper duct design will set you apart from competition, positions your company as the right choice, and generates labor savings.

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Identifying and Communicating Company Value

August 14, 2020

In this episode, BDR’s Instructional Designer and Trainer Scott Tinder explains what makes up value in a customer’s mind and outlines how companies can communicate their value to the consumer. Scott provides tools to identify your company’s unique value points as well as tips to communicate them to consumers and team members. By educating the…

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