Trainers

BDR Client Relationship Specialist, Candy Cunningham.

Candy Cunningham

Client Relationship Specialist

Candy Cunningham is BDR’s Client Relationship Specialist. She is BDR’s primary contact person for our distribution training sales channel and provides ongoing resources to BDR’s distribution partners to help them host successful classes that drive their business forward. Candy has a deep background in distribution sales and territory management. In 1994, Candy become a Sales…

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BDR Service Coach, Catherine Bares.

Catherine Bares

Service Coach

Catherine has 21-years of HVAC experience, with 19-years focused on Service Operations & Sales. Hired as a temporary summer-season employee for a $700,000 business, where everyone-does-everything, Catherine worked directly with the owner to grow his company into an award-winning, process-driven, customer-focused business doing north of $4 million in revenues. She has held numerous positions over…

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BDR Head Coach, Chris Koch.

Chris Koch

Head Coach

Chris Koch brings 25-years of HVAC industry experience to BDR’s business coaching clientele. While Chris has focused primarily on the commercial service arena, he has a significant amount of residential HVAC and plumbing experience, including “mixed-use buildings” that blend commercial and residential markets. He started at the ground floor – literally – and worked his…

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BDR Head Coach & Trainer, Dave Consulo.

Dave Consulo

Head Coach & Trainer

Dave Consulo brings 13-years of HVAC experience spanning the type of knowledge and expertise that can only be gained by starting at the ground-floor and rising through the ranks. He has helper, installer, and installation team leader experience. He was a sales rep and sales manager. He rose to manage both Installation and Service. He…

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BDR Head Coach, Jeff Plant.

Jeff Plant

Head Coach

Jeff has 26 years of experience in the contracting trades with the last 20 years in HVAC starting at the ground floor level and rising to Chief Operating Officer for a $40 million business. He has always started at the bottom rung and worked his way up, quickly mastering a wide array of roles in…

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BDR Senior Service Coach & Trainer, Jennifer Shooshanian.

Jennifer Shooshanian

Senior Service Coach & Trainer

Now approaching three decades of experience specializing in HVAC Service Operations Management, Jennifer Shooshanian is one of the most knowledgeable and accomplished service performance experts in America.  She entered the HVAC industry in 1991 working for Jacob’s Heating and Air for 13 years.  Based on a ground-floor start, many roles across multiple departments, she developed…

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BDR Vice President of Coaching & Trainer, Kim Archer.

Kim Archer

Vice President of Coaching & Trainer

Kim Archer is the lead trainer for BDR’s financial courses, Accounting & Office Management and QuickBooks for the HVAC Contractor. She also serves as BDR’s Vice President for Dealer Coaching and is the architect of BDR’s Profit Launch business planning workshops. In 1990, Kim began working for a small heating contractor with revenues of less…

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BDR Trainer & Instructional Designer, Scott Tinder.

Scott Tinder

Trainer & Instructional Designer

Scott has been involved in the HVAC industry since graduating with a business degree from Eastern Washington University in 1988.  He has worked with dealers, distributors and manufacturers throughout the United States and Canada to drive profitable growth in their businesses. He brings a genuine passion for helping the companies and individuals he works with…

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BDR Head & Service Coach, Shaun Weiss.

Shaun Weiss

Head & Service Coach

Shaun has 12 years of experience in the HVAC and Plumbing industry spanning several operational, management and sales roles, with a concentration in – and passion for – Service Management & Service Operations. He has management experience in the Residential, Commercial and large-scale Industrial Mining markets. He has built and grown service, installation and sales…

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