Trainers
Candy Cunningham
Client Relationship Specialist & Trainer
Candy Cunningham is BDR’s Client Relationship Specialist and Trainer. She is BDR’s primary contact person for its distribution training sales channel and provides ongoing resources to BDR’s distribution partners to help them host successful classes that drive their business forward. Candy also works with Dealers to build their employee training through BDR’s Dealer Direct program.…
Catherine Bares
Service Coach & Trainer
As a Service Coach and Trainer, Catherine has 21 years of HVAC experience, with 19 years focused on Service Operations & Sales. Hired as a temporary summer-season employee for a $700,000 business, where everyone does everything, Catherine worked directly with the owner to grow his company into an award-winning, process-driven, customer-focused business doing north of…
Chris Koch
Head Coach & Trainer
Chris Koch brings 25+ years of HVAC industry experience to BDR’s business coaching clientele. While Chris has focused primarily on the commercial service arena, he has a significant amount of residential HVAC and plumbing experience, including “mixed-use buildings” that blend commercial and residential markets. He started at the ground floor – literally – and worked…
Dave Consulo
Head Coach & Trainer
Dave Consulo brings 13+ years of HVAC experience spanning the type of knowledge and expertise that can only be gained by starting at the ground floor and rising through the ranks. He has helper, installer, and installation team leader experience. He was a Sales Representative and a Sales Manager. He rose to manage both Installation…
Jasen Laws
Head Coach & Trainer
Jasen Laws brings 25 years of HVAC, Electrical, and Refrigeration industry experience to BDR’s business coaching clientele. Jasen began his career as a teenager in a sheet metal shop building ductwork and worked his way up by learning every aspect of the HVAC industry, working for various companies, owning his own company, and going into distribution. His…
Jeff Plant
Head Coach & Trainer
Jeff has 26 years of experience in the contracting trades with the last 20 years in HVAC starting at the ground floor level and rising to Chief Operating Officer for a $40 million business. He has always started at the bottom rung and worked his way up, quickly mastering a wide array of roles in…
Jennifer Shooshanian
Senior Service Coach & Trainer
Now approaching three decades of experience specializing in HVAC Service Operations Management, Jennifer Shooshanian is one of the most knowledgeable and accomplished service performance experts in the United States. She entered the HVAC industry in 1991 and began working for Jacob’s Heating and Air for 13 years. Based on a ground-floor start and many roles…
John Michel
Head Coach & Trainer
Starting in 1988, John Michel built a highly successful career in the HVAC, Energy Services, Plumbing, and related contracting fields with extensive experience in both the Residential and Commercial markets. In all of John’s roles, he was heavily involved in developing corporate organizational structure including people, processes, and other resources necessary to drive personal and company…
Kasey Stanley
Financial Coach & Trainer
Kasey Stanley brings considerable expertise and practical experience to her role as a Financial Coach for BDR’s clients. She has a total of 20 years of accounting experience with the last ten years in the HVAC industry. She has worked for two HVAC companies, starting as a Full-Charge Bookkeeper and taking on more responsibility in…
Kim Archer
Vice President of Coaching & Trainer
Kim Archer is BDR’s Vice President for Dealer Coaching and is the architect of BDR’s Profit Launch business planning workshops. She is also the lead trainer for BDR’s financial courses, Accounting & Office Management, and QuickBooks for the HVAC Contractor. In 1990, Kim began working for a small heating contractor with revenues of less than…
Scott Tinder
Trainer & Instructional Designer
Scott has been involved in the HVAC industry since graduating with a business degree from Eastern Washington University in 1988. He has worked with dealers, distributors, and manufacturers throughout the United States and Canada to drive profitable growth in their businesses. Scott joined BDR in 2008. When in the office, Scott is BDR’s Instructional Designer,…
Shaun Weiss
Head Coach & Trainer
Shaun has 19 years of experience in the HVAC and Plumbing industry spanning several operational, management, and sales roles, with a concentration in – and passion for – Service Management & Service Operations. He has management experience in the Residential, Commercial, and large-scale Industrial Mining markets. He has built and grown service, installation, and sales…
