Mike Graessle, General Manager at Hetter Heating and author of “One Day, One Job, One Call at a Time,” shares his business wisdom. Learn about his number one rule and the “one percenters” concept that could help you succeed in your career.
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Discover how to sift through the little things in our day-to-day, prioritizing and executing the important stuff with host Angie Swartz and guest Chris Koch.
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Are your hiring ads getting enough attention? BDR Head Coach Josh Taylor discusses common mistakes to avoid when writing and posting job ads, as well as other actions to take to stand out to potential new hires.
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Technician training is the key to any successful HVACR company. Techs who keep their skills sharp through training will almost inevitably progress in their career and generate more money for themselves and the contractor. Find out how to make your technician training successful and extend it past the mechanical side of things and into customer service.
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BDR celebrates its 25 year anniversary of driving profit and growth for HVAC, plumbing, and electrical contractors and distributors throughout 2023.
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Service Business Mastery podcast featured BDR Lead Head Coach & Trainer Jeff Plant and discussed tackling issues such as labor shortages and technician training, making him an invaluable resource for those looking to level up their service departments.
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Find out more about building culture, trust, and employees that feel valued at your company with host Angie Swartz and guest Gwen Campbell.
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Owners will learn the benefits of selling maintenance agreements including loyalty, employee retention, and more. Find out more with BDR’s Sr. Service Coach & Trainer Jennifer Shooshanian to discover the 10 key benefits of maintenance agreement programs that all HVACR business owners should know!
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How easy is it to exit your business? In a new episode of the Prime Resources Podcast, BDR’s Head Coach, Ronda Chaney, walks us through what it means to exit your business, where and when to start, and what contractors should do right away.
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Success isn’t just about doing better than another company. It’s about performing up to your potential and achieving everything that’s possible. “Prime” Performance Indicators reflect the prime, or most flourishing stage or state a company can reach.
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