Investing in Tech Training
Technician training is the key to any successful HVACR company. It also requires buy-in, and that can mean anything from suggesting particular courses to encouraging training through incentives like bonuses. The payoff? Employee retention, employee satisfaction, and happy customers.
Techs who keep their skills sharp through training will almost inevitably progress in their career and generate more money for both themselves and the contractor. However, in order for technician training to really succeed, it has to extend past the mechanical side of things and into customer service.