Prime Resources Podcast
Delegation: Your Power Tool for Getting More Done
In this episode of the Prime Resources Podcast, BDR head coach and trainer, Chris Koch, talks about the importance of delegating and the steps to implement successful delegation.
Read MorePresenting Repair Options in Service
In this episode of the Prime Resources Podcast, BDR head coach and trainer Jasen Laws discusses the proper process to follow on a service visit and how to present repair options to your customers.
Read MoreHow to Become a Customer Service Hero
In this episode BDR Coach, Trainer, and customer service expert Catherine Bares explains how to become a customer service hero by fine tuning how you react when your company experiences a service failure and then applying the six steps for dealing with unhappy customers.
Read MoreWhy Dispatchers Can Make or Break a Service Department
In this episode of the Prime Resources Podcast, BDR trainer and senior service coach Jennifer Shooshanian explains why dispatchers are critical to the success of a service department.
Read MoreFinding the Perfect Blend Between Marketing Strategy and Tactics
In this episode of the Prime Resources Podcast, Tammy Vasquez, BDR senior head coach, covers how to create a marketing strategy to succeed in today’s environment and shares different tactical options you can apply to make your strategy a reality.
Read MoreWhy Installers Need Interaction Skills
In this episode of the Prime Resources Podcast, Shaun Weiss, BDR trainer and head coach, walks through the process of how simple adjustments in communication can raise customer satisfaction and transform your business into the preferred choice in your market.
Read MoreWhy Every Company Needs a Business Valuation
In this episode of the Prime Resources podcast, Kevin Nott, BDR head coach and financial expert, explains how a business valuation works, when should it be performed, and why it’s beneficial.
Read MoreWhy Your Business Plan is a Roadmap to Freedom
Do you want to discover how your business plan can be the roadmap to freedom in your business? In this episode, Kim Archer, BDR vice president of coaching services, explains how to construct a business plan that defines your goals and grows your vision for future success in your business.
Read MoreCommunicating Your Financing Offering
Financing is the most important sales tool you have today. While you may have financing options, how do you communicate them?
Read MoreWhy It’s Important to Have a Growth Mindset
The love for learning and the belief that you can continue to develop your skills over time is a little known key to building a successful company that can stand the test of time. This is the “growth mindset.”
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