Why It’s Important to Have a Growth Mindset

The love for learning and the belief that you can continue to develop your skills over time is a little known key to building a successful company that can stand the test of time. This is the “growth mindset.”

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Overcoming Maintenance Pricing Fears

One common industry challenge is how to price maintenance agreements. Many dealers don’t price maintenance to make a profit because they fear losing customers. Overcoming maintenance pricing fears is essential to the long-term success of your business.

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Positive Customer Service Habits

Positive Customer Service Habits

Positive customer service can help you build lifetime customers, close more jobs, and generate more referrals. A failure in customer service can destroy relationships you’ve worked hard to build. In short, customer service plays a major role in your company’s success.

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Developing Leadership Skills

Leadership can either make or break a company. In this episode Jeff Plant, BDR Head Coach and Leadership Trainer, explains that great leaders are not necessarily born, but are developed. By developing your leadership level and having a servant mentality, anyone can become a more successful leader.

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How to Generate Employee Engagement

How to Generate Employee Engagement.

In this episode Chris Koch, BDR Trainer, and Head Coach provides insight on the topic of how to generate employee engagement.

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The Importance of Proper Duct Design

In this episode Candy Cunningham, BDR’s Duct Design Trainer, explains why proper duct design is a critical skill to develop.

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Identifying and Communicating Company Value

In this episode, BDR’s Instructional Designer and Trainer Scott Tinder explains what makes up value in a customer’s mind and outlines how companies can communicate their value to the consumer.

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The Residential Sales Process

In this episode, BDR Coach and Trainer, Shaun Weiss dives deep into what makes a successful residential sales process and the key points to achieve consistency and top results.

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