The Residential Sales Process
In this episode, BDR Coach and Trainer, Shaun Weiss dives deep into what makes a successful residential sales process.
Contrary to most, Shaun believes the sales process doesn’t start and end with the Salesperson, but begins with the initial customer phone call and involves everyone in the company. Shaun explains how to personalize your sales process and highlights the importance of practicing the key points of the sales process to achieve consistency and top results.
The Residential Sales Process Time Stamps:
- (04:13) – Leveraging revenue producers
- (11:55) – When does the sales process begin?
- (14:36) – Everyone in the company is involved in the sales process
- (17:15) – Utilizing technology
- (24:19) – Major steps in a sales process
- (30:04) – Personalizing the sales process
- (35:52) – The sales process as a “set list”
- (40:11) – Practicing the points of the sales process
About Shaun Weiss
Shaun Weiss has 19 years of experience in the HVAC and Plumbing industry spanning several operational, management, and sales roles, with a concentration in Service Management & Service Operations. He has built and grown service, installation, and sales teams from scratch and has improved operational performance in Service, Installation, and Plumbing operations for each company he has worked for.
Shaun is a natural at business development and has transformed “independent-minded” departments into cohesive interdepartmental partnerships by implementing mutually-beneficial efficiency-focused processes that improved company-wide morale, the customer experience, and bottom-line profitability. He has 11 years of experience in business coaching from the client’s perspective so he’s very knowledgeable about BDR business management practices & BDR’s industry-specific financial performance analytics.
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