How to Generate Employee Engagement

How to Generate Employee Engagement.

Are your employees engaged in their work and your company’s future?

Chris Koch, BDR Trainer, and Head Coach provides insight on the topic of how to generate employee engagement. What is employee engagement and how do you identify it? How do you encourage engagement in your employees and build a company culture? How do you make tough decisions when someone is not engaged or is not a cultural fit? Chris tackles these subjects and more.

How to Generate Employee Engagement Time Stamps:

  • (02:25) What is employee engagement?
  • (03:25) How can you tell your employee is engaged?
  • (07:57) Recognizing an engaged person
  • (09:10) Identifying engaged technicians
  • (14:00) Owner’s and Manager’s roles
  • (15:30) Connecting with new employees (in-person or remote)
  • (17:30) Team meetings
  • (20:23) How to connect with your employees
  • (22:24) Making tough decisions
  • (26:45) Company culture
  • (29:57) Engagement examples

About Chris Koch

Chris Koch brings 25 years of HVAC industry experience to BDR’s business coaching clientele. While Chris has focused primarily on the commercial service arena, he has a significant amount of residential HVAC and plumbing experience, including “mixed-use buildings” that blend commercial and residential markets. He has gained experience across a spectrum of operational-level service, installation, and sales roles which were the springboard for his success across a spectrum of management roles. He has executed a start-up as a business owner and gained invaluable work experience at five different companies, completed two acquisitions, assimilated cultures, executed financial turnarounds, and developed divisions into significant profit centers.

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