Posts by BDR
The New Role of the Customer Experience Coordinator: Providing Superior Value
Promoting company confidence is a chief task of a Customer Experience Coordinator, who, upon answering that first phone call, acts as a liaison between the customer and your sales and installation teams.
Read MoreThe New Role of the Customer Experience Coordinator: Promoting Company Confidence
Depending on your location, your business competes with dozens or even hundreds of others, so what makes yours stand out?
Read MoreAre You Ready for Your Mid-Year Business Plan Review?
Depending on when you attended Profit Launch, it may have been three to eight months since you came to class. When was the last time you opened your business plan?
Read MoreDon’t “Sell” Accessories But Instead, Educate & Inform
Effective leadership and strategic training can turn accessory sales into a major profit driver for your company. Discover how to successfully implement an accessory strategy that benefits your team and your clients.
Read MoreAre You Maximizing the Value of Your Greatest Asset?
For most Americans, their savings, their 401K, or their home are all common answers to this question. For business owners, the answer is…
Read MoreCommunicating the Value of Your Maintenance Agreement Program
Communicating the Value of Your Maintenance Agreement Program
This article will focus on building the value of your maintenance program with your internal team. They must believe in the importance of maintenance and your program. If your internal team believes in its value, they will better be able to communicate it.
Repairing the Leadership Gap: Setting Expectations
By understanding your personal strengths and weaknesses, you can effectively set inspiring expectations for yourself and your team.
Read MoreRepairing the Leadership Gap: “Re-Learning” to Communicate
Leading by example requires learning—and, often, re-learning—how to communicate. Building the bonds of trust with employees and customers is crucial.
Read MoreRepairing the Leadership Gap: The Leader’s Role & Vision
The task of being an effective leader is much more complicated than getting from point A to point B…
Read MoreBuilding Blocks of a Successful Culture
One of the things many successful organizations have in common is having developed and maintaining a culture where high achievement and positive change is embraced throughout the organization.
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