How to Improve Employee Retention

Prime Resources Podcast 2024 graphic - CK Retention

In this episode of the Prime Resources Podcast, BDR Head Coach and Trainer Chris Koch discusses ways companies can improve their employee retention.

Spoiler alert – it’s not just about pay!

Chris shares a variety of retention strategies and explains why companies should seek to become the “employer of choice” in their marketplace to help drive their retention efforts.

How to Improve Employee Retention Time Stamps:

  • 01:11) – Why retention is important to a business
  • (03:20) – Becoming the “employer of choice”
  • (05:46) – The cost of having an employee leave
  • (10:21) – The role of managers and owners related to retention
  • (17:29) – Utilizing position descriptions
  • (20:34) – Pay and benefits
  • (24:46) – Ways to improve retention beyond pay
  • (28:51) – Career paths for employees

About Chris Koch

Chris Koch brings 25 years of HVAC industry experience to BDR’s business coaching clientele. While Chris has focused primarily on the commercial service arena, he has a significant amount of residential HVAC and plumbing experience, including “mixed-use buildings” that blend commercial and residential markets. He has gained experience across a spectrum of operational-level service, installation, and sales roles which were the springboard for his success across a spectrum of management roles. He has executed a start-up as a business owner and gained invaluable work experience at five different companies, completed two acquisitions, assimilated cultures, executed financial turnarounds, and developed divisions into significant profit centers.

About the Prime Resources Podcast

BDR’s Prime Resources Podcast provides you with the knowledge you need to help your business achieve Prime results – with Prime being the most flourishing stage or state.

Listen to more episodes of the Prime Resources Podcast HERE

You can also listen to all episodes of the Prime Resources Podcast on Spotify