Tips for a Successful Service Department
July 19, 2022
BDR Senior Service Coach & Trainer Jennifer Shooshanian joined Kyle Gargaro on the ACHR News Podcast to discuss what makes a successful service department for an HVAC contractor.
In their conversation, Jennifer and Kyle talk about:
- What core principles make up a successful service department?
- Flat-rate pricing and why it’s important to price for profit in the service department.
- Where you can find a great dispatcher and what skills they should have.
- Getting the right service technician to the right job.