Tips for a Successful Service Department With Jennifer Shooshanian

BDR Senior Service Coach & Trainer Jennifer Shooshanian joined Kyle Gargaro on The ACHR News Podcast to discuss what makes a successful service department for an HVAC contractor.

ON THIS EPISODE OF The ACHR News Podcast, Kyle and Jennifer discuss:

• What core principles make up a successful service department?
• Flat-rate pricing and why it’s important to price for profit in the service department.
• Where you can find a great dispatcher and what skills they should have.
• Getting the right service technician to the right job.

About the Host

Kyle Gargaro is Editorial Director & Associate Publisher of The ACHR NEWS. Gargaro has been with The ACHR NEWS since 2004, first as Legislation Editor, then as Managing Editor, and now as Editorial Director & Associate Publisher. He holds a bachelor’s degree in Journalism.

Listen to the episode featuring BDR Senior Service Coach & Trainer Jennifer Shooshanian on The ACHR News Podcast!