Tips for a Successful Service Department

Tips for a Successful Service Department - ACHR News Podcast

BDR Senior Service Coach & Trainer Jennifer Shooshanian joined Kyle Gargaro on the ACHR News Podcast to discuss what makes a successful service department for an HVAC contractor.

In their conversation, Jennifer and Kyle talk about:

  • What core principles make up a successful service department?
  • Flat-rate pricing and why it’s important to price for profit in the service department.
  • Where you can find a great dispatcher and what skills they should have.
  • Getting the right service technician to the right job.

Listen to the episode from BDR Senior Service Coach & Trainer Jennifer Shooshanian on the ACHR News Podcast!