Tips for a Successful Service Department

July 19, 2022

BDR Senior Service Coach & Trainer Jennifer Shooshanian joined Kyle Gargaro on the ACHR News Podcast to discuss what makes a successful service department for an HVAC contractor.

In their conversation, Jennifer and Kyle talk about:

What core principles make up a successful service department?
Flat-rate pricing and why it’s important to price for profit in the service department.
Where you can find a great dispatcher and what skills they should have.
Getting the right service technician to the right job.

Listen to the episode from BDR Senior Service Coach & Trainer Jennifer Shooshanian on the ACHR News Podcast!

LISTEN HERE

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