Whether you're just starting out in business or are a seasoned vet, BDR podcasts can give you the insights you need to help drive your company forward. With episodes covering a wide range of topics - including sales, marketing, hiring and retention, operations, leadership, and more - our podcasts keep you informed and ahead of the curve in every aspect of your business.


Recent Episodes

Business Valuation

Positive Customer Service Habits – Prime Resources Podcast

January 7, 2021

Positive customer service can help you build lifetime customers, close more jobs, and generate more referrals. A failure in customer service can destroy relationships you’ve worked hard to build. In short, customer service plays a major role in your company’s success.

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Business Valuation

Developing Leadership Skills

December 7, 2020

Leadership can either make or break a company. In this episode Jeff Plant, BDR Head Coach and Leadership Trainer, explains that great leaders are not necessarily born, but are developed. By developing your leadership level and having a servant mentality, anyone can become a more successful leader.

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Business Valuation

How to Generate Employee Engagement

October 26, 2020

Are your employees engaged in their work and your company’s future? Chris Koch, BDR Trainer and Head Coach, provides insight on the topic of how to generate employee engagement. What is employee engagement and how do you identify it? How do you encourage engagement in your employees and build a company culture? How do you…

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Business Valuation

The Importance of Proper Duct Design

September 14, 2020

In this episode Candy Cunningham, BDR’s Duct Design Trainer, explains why proper duct design is a critical skill to develop. When dealers do not have formal training in the art of duct design, it can lead to waste, part failures in an HVAC system, and a decrease in customer satisfaction and referrals. Having formal training and an understanding of proper duct design will set you apart from competition, positions your company as the right choice, and generates labor savings.

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Business Valuation

Identifying and Communicating Company Value

August 14, 2020

In this episode, BDR’s Instructional Designer and Trainer Scott Tinder explains what makes up value in a customer’s mind and outlines how companies can communicate their value to the consumer. Scott provides tools to identify your company’s unique value points as well as tips to communicate them to consumers and team members. By educating the…

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About BDR podcasts

BDR Prime Resources Podcast.

Prime Resources Podcast - released monthly

BDR's Prime Resources Podcasts provides you with the knowledge you need to help your home service business achieve Prime results - with Prime being the most flourishing stage or state.

BDR Prime Partners Podcast.

Prime Resources Podcast - released every other month

BDR’s Prime Partners podcast delivers insight on services, resources, and business practices that can help your company succeed – faster!

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Please call (206) 870-1880 to speak with our coaching program specialists, or contact us.