How to Boost Service Calls

How to Boost Service Calls

Service call strategies to optimize not only each ticket, but improve overall profitability, customer service, and employee satisfaction.

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Protecting Your Small Business From Cyber Attacks

Whether you are taking all the precautions at home or in your business, there is always a weak link. Discover what it could be and what appropriate steps you can take to defend yourself and your business.

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How to Build a Training Journey For Your Employees

In this episode of the Prime Partners Podcast, Angie Swartz, BDR University Training Advisor, shares the importance of training in a business and explains how to build a training journey for your employees that benefits both the company and your team.

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Developing Your Company’s Social Media Presence

In this episode of the Prime Resources Podcast, BDR’s Senior Marketing Communications Specialist, Tyler Gunhus, tackles the subject of how to develop or enhance your company’s social media presence.

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Offering Accessory Products and Services in Plumbing

In this episode of the Prime Resources Podcast, BDR Lead Head Coach and Trainer John Michel shares the power of accessories to drive profitability, enhance the customer experience, and increase worker pay in residential plumbing.

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Using Public Relations to Tell the Story of Your Business

In this episode of the Prime Partners Podcast, we invite you to take an in-depth look at the components of a press release and discover how you can use public relations to tell the story of your business.

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