How to Run a Successful Service Department

How to run a successful service department.

Jennifer Shooshanian is a Senior Service Coach at BDR, the Washington-based business coaching group serving the HVAC industry. Jennifer is a sharp industry vet who talked to us about running a successful service department — from KPIs to billing efficiency to making the phone ring and more.

Read the full article featuring BDR Senior Service Coach & Trainer Jennifer Shooshanian in Homepros!

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