Leading Strategic Change in Your Business Series

Successful businesses are able to successfully implement changes that improve their customer service, efficiency, profitability, and overall business results. But implementing change is about more than just change for change’s sake. For a business, change should be strategic and targeted toward a specific goal for improvement.

In this series, you’ll learn how to recognize opportunities for strategic change as well as the process steps to prepare for, introduce, and cement change in your business. Master these steps and you’ll have the tools you need to enhance your company’s results now and into the future.

Recognizing the Need for Change

The first step in implementing strategic change in your business is to recognize the need for change. Sound easy? Most companies wait too long to change. This course will show you how to get ahead of the curve and not wait for a crisis to take your business forward.

In this course, you will:

  • Learn why recognizing the need for change is a crucial element of achieving improved results for any business
  • Identify which types of changes are controllable by you
  • Examine the pros and cons of being reactive vs. proactive toward change
  • Complete an action item to assess your personal attitude toward change

Preparing for Change

The second step to implement strategic change is to prepare for it. If you haven’t prepared for something, can a task take longer than it should? Can there be more mistakes along the way? This course will present a 5-step process for preparing for change so that your implementation will go smoothly the first time.

In this course, you will:

  • Understand what it means to scale the “mountain of change”
  • Learn the 5 steps for preparing for change
  • Complete an action item to outline what you need to do to prepare for a strategic change

Introducing Change

The third step to implement strategic change is to properly introduce the change to those affected. It’s no secret that change can be intimidating and people may resist change. In this course, you will learn how to assess the scope of your change and apply a 3-step process to introduce it that will overcome any resistance you may face.

In this course, you will:

  • Learn how to assess the scope of a strategic change
  • Understand how the scope of change impacts how you plan and introduce change
  • Learn the three steps to successfully introducing change
  • Examine strategies for overcoming resistance to change
  • Complete an action item to plan how you will introduce a strategic change to the major groups affected (your team, your customers, your vendors)

Cementing Change

The fourth and final step to implement strategic change is to cement the change so it becomes a permanent part of your ongoing company culture. Making a change permanent is challenging. It’s human nature to fall back to what we’ve done before. In this course you’ll learn a 4-step process to “cement” a change so that it can become permanent, lasting, and entrenched in your culture.

In this course, you will:

  • Find out the importance of “cementing” change in order to make it permanent and lasting
  • Learn the four steps of cementing change
  • Complete an action item to apply the four steps of cementing change

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