The Power of Consistency in Employee Communications


In this episode of the Prime Resources Podcast, BDR Head Coach Adam Skorstad shares how consistency in communication can result in success with your business and your team.

Adam tackles the lack of communication in most contractors’ businesses, the importance of group communication, setting clear expectations, and how to communicate with employees who are not meeting the standards that have been set.

Discover how to level up communication within your business and best practices in building effective communication habits with your team!

Key Takeaways

  • Most contractors do not communicate enough with their employees, leading to a lack of change and growth.
  • Consistent communication is crucial in the trades where employees are often isolated and need guidance.
  • Group communication is effective in addressing issues and setting clear expectations.
  • Being hard on the problem but soft on the people helps maintain a positive work environment.
  • Proactive communication and consistent training are essential for improving performance.
  • Leaders must lead by example and be disciplined in their communication efforts.

The Power of Consistency in Employee Communications Time Stamps

  • 00:00 – Introduction
  • 01:20 – Do most contractors properly communicate with their team?
  • 02:00 – What impact can consistent communication have on our team?
  • 07:00 – Scenarios that require group communication
  • 10:05 – Communicating to employees not meeting our standards
  • 15:55 – How can we be proactive in our communication?
  • 19:55 – Building the muscle of consistency in communication
  • 25:45 – Final thoughts

ABOUT Adam Skorstad

Adam Skorstad boasts an illustrious career journey within the HVAC industry, marked by remarkable achievements and pivotal leadership roles across various companies. Beginning as a Commercial Installer in 1997, he swiftly climbed the ranks to assume senior management positions, demonstrating unparalleled expertise in sales, operations, and general management. His proven business development track record underscores his strategic insight and operational excellence. Adam’s extensive experience includes spearheading successful turnarounds, driving revenue growth, and implementing innovative business strategies that have propelled companies to unprecedented success. His unwavering commitment to professional and personal development is evident in his BDR clients’ success within the HVAC and Plumbing industries.

About Prime Resources Podcast

BDR’s Prime Resources Podcast is dedicated to providing you with the knowledge you need to help your business achieve Prime results—Prime being the most flourishing stage or state.

Listen to more episodes of the Prime Resources Podcast HERE

You can also listen to all episodes of the Prime Resources Podcast on Spotify