Posts by Erin Kunz
Surviving and Thriving in a Family Business
Learn how to prioritize communication, establish transparent structures, implement well-defined policies and procedures, embrace professional management, and create a solid plan for succession and continuity in your business with BDR Head Coach Jay Crowe.
Read MoreBDR Launches Leadership Excellence Academy for HVAC, Plumbing, and Electrical Industries
BDR is excited for the return of its Leadership Excellence Academy this fall for HVAC, Plumbing, and Electrical industries.
Read MoreBusiness Wisdom from the Author of “One Day, One Job, One Call at a Time”
Mike Graessle, General Manager at Hetter Heating and author of “One Day, One Job, One Call at a Time,” shares his business wisdom. Learn about his number one rule and the “one percenters” concept that could help you succeed in your career.
Read MorePrioritize and Execute | Five Minutes Forward
Discover how to sift through the little things in our day-to-day, prioritizing and executing the important stuff with host Angie Swartz and guest Chris Koch.
Read MoreHow to Write a Better Hiring Ad
Are your hiring ads getting enough attention? BDR Head Coach Josh Taylor discusses common mistakes to avoid when writing and posting job ads, as well as other actions to take to stand out to potential new hires.
Read MoreBDR Celebrates 25 Years of Empowering Home Service Pros for Success
BDR celebrates its 25 year anniversary of driving profit and growth for HVAC, plumbing, and electrical contractors and distributors throughout 2023.
Read MoreAddressing Labor Shortage & Inefficiency: Expert Insights With Jeff Plant
Service Business Mastery podcast featured BDR Lead Head Coach & Trainer Jeff Plant who discussed tackling issues such as labor shortages and technician training, making him an invaluable resource for those looking to level up their service departments.
Read MoreBuilding Culture that Fosters Employee Trust | Five Minutes Forward
Find out more about building culture, trust, and employees that feel valued at your company with host Angie Swartz and guest Gwen Campbell.
Read MoreInvesting in Tech Training
Technician training is the key to any successful HVACR company. Techs who keep their skills sharp through training will almost inevitably progress in their career and generate more money for themselves and the contractor. Find out how to make your technician training successful and extend it past the mechanical side of things and into customer service.
Read More10 Benefits of Selling Residential Maintenance Agreements
Owners will learn the benefits of selling maintenance agreements including loyalty, employee retention, and more. Find out more with BDR’s Sr. Service Coach & Trainer Jennifer Shooshanian to discover the 10 key benefits of maintenance agreement programs that all HVACR business owners should know!
Read More