Gary Heath

Head Coach

Gary Heath - 2022.

Certifications & Accolades

  • Acuity Institute - Kaizen Leader
  • Acuity Institute - Change Management Professional
  • Corporate Finance Institute - Business Valuation

    Gary Heath has been in the HVAC industry since 1977, with experience in Residential and Commercial HVAC, and has been a Head Coach with BDR since 2007.
    Gary began his career in wholesale distribution, working for his family’s business and learning everything from the ground up for a decade. During the same period, he managed the family’s bowling business, which his father acquired in 1978. Ten years later, he moved to a commercial contractor excelling in sales and service management.
    From 1992 to 1999, he was an operations manager for a national distributor with full P&L responsibility for a single branch location doing $3 million in sales. He was promoted to market manager with multi-branch responsibilities, including dealer development and retail sales skills training. He led the way in developing a dealer base that generated over $15 million in sales.
    He further developed his management and sales skills, attending various manufacturer’s training and business schools while consistently improving his market share and profit margins into double digits. He later expanded his career into commercial refrigeration, designing walk-in coolers, freezers, and supermarket remodels design.
    In 2001 he became a territory manager, growing his dealer base and purchase volume from just under $5m to over $8m.
    In 2004 he became a retail salesperson for a large retail contractor, achieving annual sales revenues of over $1m in his first year. The following year he moved up to Sales Manager, leading a staff of three sales professionals to sell $4.75m in residential retail replacements. During that time, he led the service team in rebranding the maintenance program to over 2400 member clients. By focusing on labor management and correctly pricing new agreements, the company moved from annual net losses in service to solid net profit performance, which continues today.

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