HVAC Equipment Essentials: Mastering the Basics

About This Training
In today’s stretched labor market, businesses often need to add employees from outside the HVAC industry. You likely have team members you hired because they are great at sales or customer service, but are unfamiliar with HVAC’s general products and services.
BDR’s HVAC Equipment Essentials: Mastering the Basics is a one-day foundational training course designed specifically to help your team members who are new to the HVAC industry gain a clear understanding of essential systems and components.
From gas furnaces and air conditioners to heat pumps and ductless solutions, participants will learn how these systems function, the key parts involved, and the role they play in keeping homes and businesses comfortable year-round.
This engaging and interactive course goes beyond technical knowledge— equipping attendees with the confidence to communicate effectively with customers and contribute to their team’s success.
Whether you have team members new to the industry on the front lines in sales, service, install, or other office support roles, HVAC Equipment Essentials: Mastering the Basics sets the stage for your team to start strong, stay informed, and build lasting value for your customers.
Registration Is Open
Date: February 18, 2025
Time: 7:30 a.m. - 1:00 p.m. PT
Location: Virtual
Cost: $395
Distributors - Want to Schedule This Class for Your Dealers?
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Who Should Attend This Training
- Distribution Managers
- Distribution Sales Managers
- Distributor Parts Counter / Inside Sales Rep
- Managers
- Owners
- Territory Managers
Things You Will Learn
1. The importance of understanding how HVAC systems and their components function.
2. The operation and key features of gas furnaces, heat pumps, air conditioners, and ductless systems.
3. A breakdown of system components and accessories to better match customer needs.
4. Communication techniques to effectively discuss product options with customers.
5. Best practices for enhancing service and contributing to sales success.