Dealer Direct

Bring the power of BDR Training to your business

BDR’s Dealer Direct program allows you to hold BDR training at your place of business.

Get everyone on the same page

You will have a unique opportunity to gain a competitive advantage by training your entire team on leading strategies and tactics to drive company profits and improve employee and client satisfaction.

Supercharge your team's results and motivation

  • Have complete access to a BDR trainer and their expertise
  • Take your whole company forward and get your entire team excited
  • Improve internal and external communication
  • Implement an accessory program
  • Boost profits
  • Increase employee retention and morale
  • Save on travel costs

Receive N.A.T.E. continuing education hours

All classes qualify for N.A.T.E. continuing education hours.

Classes Available


This is a two-part class with Owners and Installation personnel attending both Day 1 and Day 2 and Salespeople coming on Day 2 only. On Day 1, Installers will learn how to perform their job better, understand the importance of customer satisfaction, and develop the skills to advance in their profession, all of which will increase their job satisfaction. On Day 2, attendees will work through a series of breakout exercises.

Approved for 16 hours of NATE Continuing Education Hours



This is a two-day team building class that will provide service Technicians with the “soft” tools to perform their job better. Through a series of breakouts, Technicians will develop improved customer communication skills, learn how to drive customer satisfaction, sales leads, and referrals through a defined service delivery procedure. This process will help technicians reduce callbacks, improve revenue generation, and increase job satisfaction while increasing their overall value to the company.

Approved for 16 hours of NATE Continuing Education Hours



Attendees will learn how to correctly design a residential duct system using ACCA's Manual D to save money and labor. This class also looks at duct design from a profit view point. Attendees will develop templates and short cuts to correctly design systems in half the time and install each job faster.

Approved for 16 hours of NATE Continuing Education Hours



Will teach you the opportunity cost of a lost labor hour, as well as how to leverage your existing crews into the most productive and efficient revenue and referral generating team possible. Attendees will also learn the soft skills; that will help them ensure satisfied customers and generate valuable referral leads as they complete high quality installations. After completing this course, you and your team will have the knowledge you need to become the chosen company to work for in town, attracting the best installers as employees

Approved for 16 hours of NATE Continuing Education Hours

Did you know BDR makes house calls?

Watch Video Testimonials or Read Quotes from our Clients

Download the Dealer Direct Flyer

Ready to Learn More?

Please call Candy Cunningham at (206) 249-0607 to speak with our coaching program specialists, or contact us.