The Journey From Being Overwhelmed to Empowered

“My business is definitely different now. It doesn’t require me to have my hand on it every single day, feeling like I am the only one in the fight. It has given me the ability to put a lot of processes and procedures on other employees. The biggest difference is that I don’t have to be in there turning the wheel and physically handling a lot of things with my own hands.”

Eric Ward, Owner
Triad Heating and Cooling

What were your business challenges before BDR Profit Coaching?

My name is Eric Ward, and I am the President of Triad Heating and Cooling in Asheboro, North Carolina. We do residential and light commercial HVAC sales, repair, and servicing.

We had grown our business to a level where I was not able to do it all anymore. I felt like I had maxed out on my abilities because so much had changed to digital. 

I needed to really bring in a new brain and a new set of processes, and I knew that it had to be a system that could run without me physically touching everything. That is ultimately what brought me to BDR.

How has BDR helped your business grow?

When I started with BDR, I had no idea what to expect. They didn’t just come in and gut the whole place. They found what we were doing well and helped us do even better. 

Then they helped with the problem areas, but ultimately, we do things the same way as before but much more efficiently. We have recently incorporated some new systems to work alongside our existing ones, which will have a big impact.

What unexpected benefits did you discover when working with BDR Profit Coaching?

I didn’t expect the on-site visits to be as helpful and beneficial as they were. I expected them to come along and observe, but the visits were more like boot camp than just an on-site visit. 

We went really deep into the company, and I felt like we did a year’s worth of phone calls and webinars over a week.

Is working with BDR Profit Coaching worth the investment?

There is no doubt that BDR Profit Coaching is 100% worth it. I don’t have any intention of not continuing. 

We love what we got from them. For instance, my head coach will call me out of the blue, even when we don’t have a scheduled call. Ultimately, we are now friends and I feel like she genuinely cares that our business succeeds. 

They have gone above and beyond what I originally signed up to do. They have offered a lot of extra training beyond what I feel they are required to do.

Would you recommend BDR Profit Coaching?

I would absolutely recommend BDR Profit Coaching to anyone who is interested. Get on it now, because you will regret it if you wait. Get those systems and processes in place early! 

We get so much benefit now that we have more historical data to go over alongside the BDR Profit Coaching team. It is much easier now to know when we are on target and on budget, compared to when we first started working with them. 

I would absolutely recommend BDR, and I would say get on it today and don’t wait till tomorrow!


Ready to take your business growth to the next level? Schedule a call with a BDR Profit Coach advisor to discover how BDR can help you succeed and grow faster!

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