Offering Accessory Products and Services in Plumbing

October 3, 2022
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In this episode of the Prime Resources Podcast, BDR Lead Head Coach and Trainer John Michel shares the power of accessories to drive profitability, enhance the customer experience, and increase worker pay in residential plumbing.

Looking for ideas on accessory products you can offer? Want to know how to get your team on board? Wondering how to launch an accessory program in your company? All that and more is covered in this information-packed episode. Don’t miss it!

Harness the power of upselling and learn how to effectively offer accessories, increasing customer satisfaction and boosting your bottom line by enrolling in BDR’s Offering Accessories in Residential Plumbing training class.

Podcast: Play in new window | Download (Duration: 33:40 — 24.8MB)

Offering Accessory Products and Services in Plumbing Time Stamps

  • (01:02) – BDR plumbing training
  • (02:00) – Why accessories are important in plumbing
  • (04:45) – Educating homeowners on accessories
  • (07:00) – The opportunity in offering accessories
  • (08:30) – Accessory product options
  • (15:22) – Profit impact of accessories
  • (18:59) – Steps to start an accessory program
  • (23:15) – Time needed to launch an accessory program
  • (25:15) – Pitfalls to avoid

About John Michel

John Michel built a highly successful career in the HVAC, Energy Services, Plumbing, and related contracting fields, with extensive experience in both the Residential and Commercial markets. In all of John’s roles, he was heavily involved in developing corporate organizational structure, including people, processes, and other resources necessary to drive personal and company success. He understands the relationship between sales growth and the organizational structure required to effectively support and manage growth… while maximizing profitability.

About the Prime Resources Podcast

BDR’s Prime Resources Podcast is dedicated to providing you with the knowledge you need to help your business achieve Prime results – with Prime being the most flourishing stage or state.

Listen to more episodes of the Prime Resources Podcast HERE

You can also listen to all episodes of the Prime Resources Podcast on Spotify