BDR Policies & Agreements

Effective as of: April 3rd, 2026

The following legal agreements and policies define the terms under which BDR provides its services. These documents are incorporated by reference into all applicable agreements and govern the use of our services, platforms, and deliverables.

Please review each section carefully using the links below:

BDR Privacy Policy

Scope

This Privacy Policy explains how Business Development Resources, LLC ("BDR") collects, uses, and safeguards your private information when you:

  • Visit or use functionality available at https://bdrco.com (the "Website").
  • Visit or use any access-controlled password-protected Workspaces at https://SAMPLECLIENTNAME.bdrco.com ("Workspaces"); and
  • Visit or use any related tools, documentation, support resources, and knowledge bases.

These collectively and as broadly as possible are referred to as our "Products and Services".

This Privacy Policy, together with our Terms of Service, describes essential considerations regarding your data and use of our Products and Services.

Definitions

The terms "BDR", "us", "we", and "our" refer to Business Development Resources, LLC, the owner of the Products and Services.

The term "Client" refers to a business that has engaged in a contract with BDR to provide access to our Products and Services.

The term "Workspace" refers to a unique configuration and access-controlled environment where Clients can access our Products and Services.

The term "User" is an individual who has created an account, or been invited to create one, which will be used for access to a Workspace or other access-controlled aspects of our Products and Services.

Information We Collect

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use our Products and Services. We will use your information for, but not limited to, communicating with you in relation to delivery of the Products and Services that you have requested from us. We also may gather additional personal or non-personal information in the future, including but not limited to:

  • Contact Information. Such as name, business email, phone.
  • User Information & Credentials. Such as username, encrypted access identifiers.
  • Support Interactions. Such as chat transcripts, emails, and screenshots you upload.
  • Usage Data. Such as log-ins, feature clicks, IP address, device type, cookie ID.
  • Client Data and User Data. Governed by our Terms of Service.

How We Use Information

  • To deliver our Products and Services.
  • To provide support to our clients. Diagnose issues and respond to questions.
  • To improve and secure our Products and Services. Monitor performance, detect abuse, and develop new features.
  • To send service-related messages. Notices about outages, changes, or security alerts.
  • To offer new features or content. Optional marketing emails, unsubscribe anytime.

Sharing & Disclosure

WE DO NOT SELL OR LEASE YOUR INFORMATION.

We share it only:

  • If required by law (e.g., valid subpoena) or to protect rights, property, or safety.
  • With your explicit direction. For example, to enable an integration with a third-party service (QuickBooks) and to determine which data to share.

Your Choices & Rights

  • Manage cookies. Browser settings let you block or delete them; note that some features of our Products and Services rely on cookies to stay signed in.
  • Review, correct, or delete your data. Email privacypolicy@bdrco.com. We will respond within 30 days.
  • Opt-out of marketing. Click "Unsubscribe" in any marketing email.

Security

BDR secures your personal information from unauthorized access, use, or disclosure using SSL/TLS protocol. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through our Products and Services cannot be guaranteed so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. You hereby agree to hold us harmless from any of the aforementioned unauthorized access to or alteration of your personal information.

International Transfers

We primarily store data in the United States. If we move data across borders, we will do so under an approved transfer mechanism.

Children's Privacy

Our Products and Services are directed to businesses and are NOT intended for individuals under the age of 13. We do not knowingly collect data from children.

Governing Law & Dispute Resolution

  • Governing Law. This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict-of-law principles.
  • Arbitration. Except for claims seeking injunctive relief or qualifying for small-claims court, any dispute arising out of or relating to this Privacy Policy that the parties cannot resolve informally will be finally settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will be conducted remotely by default, unless the parties agree otherwise.
  • Court Actions. Either party may seek injunctive or equitable relief, or bring an individual small-claims action, in any court in the State of Washington.
  • Arbitrator's Authority. The arbitrator may award damages consistent with this Privacy Policy and must provide a reasonable award.

Changes to This Policy

If we make a material change, we'll email account holders or post a clear notice in our Products and Services. The "Last updated" date at the top will always show the current version.

Contact Us

Email: privacypolicy@bdrco.com

Mail: Office of the President, BDR, Inc. 19604 International Boulevard, Suite 200, SeaTac, WA 98188

BDR End User License Agreement

1) Definitions

1.1 "BDR" means Business Development Resources, LLC, of Delaware, United States of America and its subsidiaries.

1.2 "Agreement" means this document and all attached exhibits, as well as any exhibits the parties later sign.

1.3 "Licensee" means any Client to which BDR has granted a license on the basis of the terms and conditions of this Agreement through Client's acceptance of the applicable Product Agreement (as defined below).

1.4 "Product Agreement" means the applicable ordering document, subscription agreement, services agreement, statement of work, order form, click-through agreement, or other agreement under which Client agrees to pay BDR for receiving a license to BDR's products and/or services, as well as all associated products and services to be provided to Client thereunder.

1.5 "BDR Product(s)" means the present and future standard proprietary software, web-based applications, hosted services, tools, platforms, and/or related functionality developed and owned by BDR, including any products marketed under BDR trade names (for example, "SIDEKICK AI AGENT"), as well as the schema and related documentation, instructions, user guides, support, and subsequent releases and updates licensed by BDR under the Product Agreement to any Licensee pursuant to this Agreement, whether in printed or machine-readable format, and more specifically described in the particular relevant Product Agreement.

2) License

2.1 License Grant. On BDR's acceptance of the Product Agreement, and in consideration of the license fee to be paid, Client becomes a Licensee under the terms of this Agreement and BDR grants to Licensee a nonexclusive, nontransferable, revocable license to use the BDR Product(s) based on the terms and conditions of this Agreement. The Product Agreement agreed to by Client shall be deemed by the parties to incorporate all the terms and conditions of this Agreement, and Client agrees that, by signing any Product Agreement, it has accepted all such terms and conditions herein. The total number of Users using the BDR Product(s) shall be limited by the total number of Users set forth in the Product Agreement.

2.2 Ownership Rights. Under this Agreement, Licensee does not acquire any rights of ownership in the BDR Product(s), only the right to use the BDR Product(s) subject to the terms of this Agreement.

3) License Fee and Terms

License Fee. In consideration for the license and rights granted by BDR to Licensee and the other undertakings of BDR contained in this Agreement, Licensee agrees to pay to BDR the amount specified on the Product Agreement.

4) Waiver of Warranty

WAIVER OF WARRANTY. CLIENT ACKNOWLEDGES THAT THE BDR PRODUCT(S) AND/OR SERVICES ARE BEING PROVIDED "AS-IS," "WHERE-IS" AND "AS AVAILABLE." CLIENT ACKNOWLEDGES THAT TO THE FULLEST EXTENT PERMITTED BY LAW, BDR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. CLIENT ACKNOWLEDGES THE BDR PRODUCT(S), ALONG WITH ANY OTHER PRODUCTS AND SERVICES PROVIDED HEREUNDER, MAY CONTAIN ERRORS, AND BDR DOES NOT GUARANTEE THAT THE BDR PRODUCT(S) AND THE OTHER PRODUCTS OR SERVICES WILL BE UNINTERRUPTED OR BUG FREE. IN THE EVENT OF ANY ACTION AGAINST BDR BY CLIENT FOR BREACH OF ANY DUTIES BY BDR, BDR'S LIMIT OF LIABILITY SHALL BE EQUAL TO NO MORE THAN A REFUND OF THE LICENSING FEES PAID BY CLIENT TO BDR HEREUNDER.

5) Termination

5.1 Term. This Agreement shall remain in effect for the term set forth in the Product Agreement. If the Product Agreement is terminated, but Client wishes to retain use of the BDR Product(s), Client and BDR must enter into a new standalone license and/or subscription agreement.

5.2 Consequences. If a license is terminated for any reason, Licensee shall discontinue all use of the BDR Product(s) granted by such license and within 14 days of termination, return to BDR and not keep any copies of the BDR Product(s) granted by the license and any other information supplied under this Agreement whether designated proprietary or not, as well as any training material provided by BDR, and testify in writing that all and any copies of the BDR Product(s) granted by the license are removed and mentioned material returned to BDR. Termination, either voluntary or involuntary, shall not entitle Licensee to any refund for license fees paid, nor shall it relieve Licensee of the obligation to pay any outstanding amounts due BDR.

6) Miscellaneous

6.1 Legal Construction. To the extent that any law, statute, treaty, or regulation by its terms as determined by a court, tribunal, or other government authority of competent jurisdiction is in conflict with this Agreement, the conflicting terms of this Agreement shall be superseded only to the extent necessary by the terms required by such law, statute, treaty, or regulation. If any portion of this Agreement shall be otherwise unlawful, void, or for any reason unenforceable, that provision shall be enforced to the maximum extent permissible so as to affect the parties' intent. In either case, the remainder of this Agreement shall continue in full force and effect.

6.2 Assignment. Client may not assign or transfer any interest in this Agreement or any license granted under this Agreement without BDR's prior written consent, which shall not be unreasonably withheld.