Blog

Discover industry insights, expert advice, and best practices that will help your home service business succeed faster!

Blog

Discover industry insights, expert advice, and best practices that will help your home service business succeed faster!

Topic:
Type:
Industry:
Contributor:

Using Data to Make Better Business Decisions

August 21, 2025

In this episode of the Prime Resources podcast, Todd Neely, head coach at BDR, discusses the importance of using data to make informed business decisions. He emphasizes the need for contractors to understand key metrics such as breakeven points, leading indicators, and financial benchmarks.

Read More
Creating a Successful Fall Contest for Your Team

Creating a Successful Fall Contest for Your Team

August 3, 2025

I figured out a way to successfully draw people back into my classes, and I have taken the same approach with my team in the HVAC industry.

Read More

Eight Benefits of QuickBooks for HVAC Owners

July 30, 2025

When you begin running an HVAC business, one of the most confusing parts is what field service software you should use, as well as which bookkeeping software is best.For many newer HVAC contractors, the best accounting software option is QuickBooks.QuickBooks is a good choice for HVAC owners who are getting established for several reasons –…

Read More

For Plumbing Companies, Marketing is a Year-Round Necessity

July 25, 2025

Licensed plumbers generally experience solid demand year-round; after all, concerns like leaky toilets or clogged dishwashers can happen to any homeowner at any time. Even so, most plumbers recognize a spike in business once the weather turns cold—a peak season for frozen pipes and other cold weather concerns. Plumbing companies often count on that peak…

Read More
How to Recruit and Retain HVAC Technicians in 2025.

How to Recruit and Retain HVAC Technicians in 2025

June 23, 2025

With a booming demand for HVAC services and a limited pool of qualified professionals, companies are constantly battling to attract and, more importantly, retain their best talent.
Wondering how to hire HVAC technicians in 2025? Unsure about keeping a skilled technician working with your company? In this article, we will look at the best ways to recruit HVAC technicians and keep them part of your company.

Read More
How to Run a Profitable HVAC Service Department.

How to Run a Profitable HVAC Service Department

June 20, 2025

A successful HVAC service department is the engine of a thriving contracting business. When running smoothly and systematically, it transforms any HVAC company from a simple service contractor into a profitable and sustainable business.

Read More
Bundling Services Boosts Customer Loyalty.

Bundling Services Boosts Customer Loyalty

June 19, 2025

Turn one-time clients into loyal customers with bundled service packages! Follow along as BDR Sr. Service Coach Jennifer Shooshanian reveals how strategic bundles boost recurring revenue, streamline maintenance, and strengthen customer loyalty—read it now to grow your HVAC business!

Read More
Make an Offer So Good People Feel Stupid Saying No | Five Minutes Forward.

Make an Offer So Good People Feel Stupid Saying No | Five Minutes Forward

June 17, 2025

In this episode of Five Minutes Forward, BxB Media’s Director of Client Services & Technology, Zene Wynkoop, joins BDR University Advisor Angie Swartz to dive into how building customer trust can lead to more opportunities. Zene shares how the book has influenced how he perceives value versus actual cost and discusses a quote that got him on this journey.

Read More
Outbound Calling 101 for the HVAC Industry.

Outbound Calling 101 for the HVAC Industry

June 13, 2025

Often overlooked in HVAC marketing strategies, outbound calling is a powerful yet underutilized method for driving HVAC business growth and revenue. In this article, we will look specifically at seven ways to improve your outbound calling and use specific HVAC calling scripts in your business.

Read More
Flatten the Curve: How Smart HVAC Contractors Use Maintenance Scheduling to Control Seasonality.

Flatten the Curve: How Smart HVAC Contractors Use Maintenance Scheduling to Control Seasonality

June 13, 2025

Seasonality is a reality in the home services industry, particularly for HVAC contractors.  

Summer heatwaves and winter freezes bring spikes in demand, while the shoulder season often leads to underutilized teams and shrinking revenue. But what if there were a way to level that roller coaster?

Read More