About BDR

From our business coaching and training classes to our company culture, we aim to empower our clients with industry experience and give them the knowledge and skills they need to drive profit and growth within their businesses. We will always prioritize supporting our team members while positively impacting our clients daily.

About BDR

From our business coaching and training classes to our company culture, we aim to empower our clients with industry experience and give them the knowledge and skills they need to drive profit and growth within their businesses. We will always prioritize supporting our team members while positively impacting our clients daily.

Business Development Resources, Inc. (BDR) is the home service industry's premier business training and coaching provider, serving HVAC, plumbing, and electrical contractors and distributors. BDR has helped thousands of contractors build sustainable companies that offer opportunities for their employees and excellent service to the community they serve.

BDR’s Profit Coach program has a membership of 600 leading contractors, and ten thousand HVAC professionals across North America attend BDR training workshops annually.

OUR MISSION

Through teamwork, we will increase the profitability and efficiency of our clients to prime* while maintaining an environment that fosters unequaled team member growth and success.

 

*Prime: The most flourishing stage or state.

OUR VALUES

Absolute honesty & integrity

Teamwork is the
source of our strength

Uphold the highest level of confidentiality & trust

We encourage our COMMUNITY to grow, contribute & accomplish

Empowered, passionate, heartfelt caring & support for our clients & team

Leading the industries we serve through innovation & creativity

Consistent, actionable knowledge transfer to those we serve

Owning our results & being accountable to ourselves, our team, & our clients

Change is essential; we will always embrace it

Services

BDR offers a wide range of services that can help you and your business drive profit and growth.

Our Story

Inspired by a shared enthusiasm for building and coaching exceptional teams, Bruce Wiseman and Barry Burnett founded Business Development Resources, Inc. (BDR) in 1998 to equip service business owners with critical knowledge and skills for driving profit and growth.

1998.

Bruce Wiseman and Barry Burnett founded Business Development Resources, Inc. (BDR)

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2000.

Introduced the TCS Manual in conjunction with Trane Corporation

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2005.

Inaugural Profit Launch business planning workshop held in Seattle, WA

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2007

Members Convention held in Las Vegas, the precursor to SPARK

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2011.

Expands dealer training offerings with new partnerships

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2020.

BDR University training classes and workshops go virtual

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2022.

Inaugural SPARK contractor networking and training event held in San Antonio, Texas

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2023.

Celebrating 25 years of helping clients drive profit & growth

Bruce Wiseman credits the expertise of Barry Burnett, who passed away in 2018, with the company's 25-year track record of success. Learn more about Barry Burnett below.

"Barry touched the lives of countless people throughout our industry," Wiseman said. "The programs we use today are based partly on his extensive knowledge, insights, and heartfelt dedication to our clients and their desire to build better lives for themselves, their families, and their employees. I consider myself fortunate to have been his friend and business partner."

Bruce Wiseman and Barry Burnett.

Barry's knowledge and sayings motivated BDR team members to work hard and stay grounded. His passion helped build BDR into the industry leader it is today.

Awards & Affiliations

BDR is proud to be recognized for our achievements and exceptional team members. This recognition is a testament to the hard work, dedication, and unwavering commitment of our talented team. We take great pride in our accomplishments and are grateful for the trust and support of our valued clients, partners, and sponsorships. To find out more information about BDR Affiliates, click HERE.

SBMs Award WA Best Companies 2022.
SBMs Award WA Best Companies 2023.
best comapny grp 2024-25 w-WT