Hammond Services

I found notes from several different classes. From the last Profit Launch –  this is just some of what we have implemented from that class:

“Didn’t say it was going to be easy but it’s going to be worth it!” Battle Cry stuck with me

  • We read the mission statement at every meeting
  • We monitor and manage negative review responses
  • We have established a plumbing accessory sheet
  • We reviewed our spiffs/incentives and referrals
  • We developed a checkout policy for the tools in the warehouse
  • We have developed many job descriptions
  • Revamped our PMA plans

- Lisa Hammond

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