Technicians earn NATE CEHs at Top Gun Technician Excellence

Top Gun Technician Excellence is taking place on November 6-7, 2018 in Atlanta, GA and November 8-9, 2018 in Phoenix, AZ!

Top Gun Technician Excellence: Beyond Diagnostics is a two-day workshop that will provide Service Technicians with the “soft” skills to perform their job better.

Through a series of breakouts, Technicians will develop improved customer communications skills and learn how to drive customer satisfaction, sales leads, and referrals through a defined service delivery procedure.

Technicians will learn to:

• Reduce callbacks
• Improve revenue generation
• Increase job satisfaction
• Increase their overall value to the company

“I was more confident in presenting different options to the customer. I would definitely recommend this class to any other Technician.” 

 – Lance Evans

Sound like a class you could grow from? Register now for the November 6-7 session in Atlanta, GA or the November 8-9 session in Phoenix, AZ.

If you’d like more details on what this class covers, click here.