During the first session of Structuring for Profit & Growth for 2018, attendees learned cutting edge content on today’s pressing topics.

Twice a year, BDR staff come from near and far to meet in Seattle, WA and learn new skills and refine our processes. Forty plus BDR team members attended lectures and workshops led by our various in-house subject experts. We learned a great deal over 3 days!

Accounting & Office Management is designed to educate owners and bookkeepers on the fundamentals of accounting and office management.

This workshop will give dispatchers the tools to be successful at their job and take their dispatching skills to the next level.

BDR is proud to announce that we are participating in ACCA’s IE3 Tradeshow in Washington DC on February 12-14. We’ll be at booth #734 if you want to come by and say hello – we hope you do!

Top Gun Technician Excellence-Beyond Diagnostics is a two-day team building class that will provide service technicians with the “soft” tools to perform their job better. 

Commercial Maintenance Sales will substantially impact the capturing of high-margin negotiated commercial replacement sales, which is accomplished by creating strong, loyal customers through service relationships.

Through a series of interactive exercises, attendees learned how to improve their customer service and communication skills while reducing drive time and improving revenue at Service Dispatch University.

Top Gun Technician Excellence-Beyond Diagnostics is a two-day team building class that will provide service technicians with the “soft” tools to perform their job better.

Employees look for leadership and the peace of mind that can be instilled by owners & managers who understand their roles as leaders.