Learn how to maximize profits with your service department at Service Dispatch University!

Female dispatcher wearing a blue uniform, Dispatcher, Is your service department operating at its full profit potential?

Discover how to tap the hidden potential of a great service dispatch department! Did you know that saving as little as ten minutes per call can generate an extra $92,400 in revenue per Technician? Learn the dispatching techniques that can help increase your service department’s efficiency, speed, and level of customer satisfaction!

“This was my first BDR class and it was outstanding. The trainers were extremely personable and the wealth of knowledge I received was amazing. I’m new to the HVAC industry and dispatching and found this experience to be very informative. Thanks so much for a great class.”

Terri Folz, SSB Heating and Cooling

At Service Dispatch University you will discover how to:

  1. Reduce time spent on service calls through improved dispatching
  2. Develop telephone scripts and learn proper phone etiquette to provide consistently high levels of customer service
  3. Build strategies to manage and increase maintenance agreements and so much more!

“What an amazing opportunity to be a part of. I am excited to use these tools to help our Service Center grow. It was wonderful to have the opportunity to finally meet Jennifer. I’m looking forward to continued growth while working together.”

Sarah Burton, Fire & Ice

“I thought the class was very useful to my daily, monthly, and yearly revenue. The strategy that BDR uses is very updated.”

Kris Ultrino, NETR

“I love how this class directly relates to HVAC and helps me see exactly how it fits in with my workplace.”

Shilo Vojta, Air-Tech Services

“The SDU class was excellent. I have a much better understanding of zoning, proper scheduling, the importance of saving time each day, scripting, and reporting. We want to go back and make our team an efficient machine while providing excellent service to our clients and customers.”

Cindy Clarke, WA Air Conditioning

If you’d like more details on upcoming events, click here