Turn your Service Department into a profit machine at Service Dispatch University!
January 23, 2018
This workshop will give dispatchers the tools to be successful at their job and take their dispatching skills to the next level.
Major objectives:
- Develop and refine dispatching and scheduling techniques that improve labor management, enhance customer service, and drive revenue
- Improve customer service skills through the development of scripts and phone etiquette skills
- Understand and apply reporting that will track your service department’s daily performance through BDR’s 8 for 10 database
- Learn strategies for managing maintenance agreements
If you’d like more details on upcoming events, click here
