Turn your Service Department into a profit machine at Service Dispatch University!

Learn the skills that will take your dispatching to the next level at Service Dispatch University!

“I’ve gained a lot of great information. I am excited about implementing these things in our company!”

Carrie Shirk, Goodco Mechanical

This hands-on workshop will give dispatchers the tools to be successful at their job and take their dispatching skills to the next level.

Major objectives:

• Develop and refine dispatching and scheduling techniques that improve labor management, enhance customer service, and drive revenue
• Improve customer service skills through the development of scripts and phone etiquette skills
• Understand and apply reporting that will track your service department’s daily performance through BDR’s 8 for 10 database

“I enjoyed this class and can use ALL of this material to implement in my job. Thank you!”

Colleen Koetsier, Schaafsma Heating & Cooling

If you’d like more details on upcoming events, click here