Turn your Service Department into a profit machine at Service Dispatch University!

Dispatcher wearing a headset, Turn Your Service Department Into a Profit Machine

Learn the skills that will take your dispatching to the next level at Service Dispatch University!

This workshop will give dispatchers the tools to be successful at their job and take their dispatching skills to the next level.

Major objectives:

  • Develop and refine dispatching and scheduling techniques that improve labor management, enhance customer service, and drive revenue
  • Improve customer service skills through the development of scripts and phone etiquette skills
  • Understand and apply reporting that will track your service department’s daily performance through BDR’s 8 for 10 database

Hear what past attendees had to say:

I’ve gained a lot of great information. I am excited about implementing these things in our company!

Carrie Shirk, Goodco Mechanical

I enjoyed this class and can use ALL of this material to implement in my job. Thank you!

Colleen Koetsier, Schaafsma Heating & Cooling

If you’d like more details on upcoming events, click here