Technicians Learn “Soft Skills” in Top Gun Technician Excellence


BDR teaches the many valuable and essential “soft skills” needed for technicians to succeed in Top Gun Technical Excellence.

“I wish I would have taken this class earlier in my career. It would have made me more confident in my approach to move up as an installer to a service tech.”

Joseph Darlak of Arizona Comfort Systems

Technicians learn how to effectively approach customers and use various tools to provide excellent customer service, offer accessories, and capture replacement leads.

“The entire educational experience was well worth my time. I would strongly recommend anyone in our industry invest in this learning experience.”

Charles Pritchett of RSP Heating & Cooling

Come be a part of this learning experience at our next virtual Top Gun Technician Excellence class or consider hosting one at your place of business! Visit for more information.