Earn NATE CEUs while learning new customer service skills at Top Gun Technician Excellence
December 14, 2017
Top Gun Technician Excellence-Beyond Diagnostics is a two-day team building class that will provide service technicians with the “soft” tools to perform their job better.
Through a series of breakouts, technicians will develop improved customer communications skills, learn how to drive customer satisfaction, sales leads, and referrals through a defined service delivery procedure. This process will help technicians reduce callbacks, improve revenue generation, and increase job satisfaction while increasing their overall value to the company.
Attendees will learn to:
- Reduce callbacks
- Improve revenue generation
- Generate replacement sales leads
- Increase their overall value to your company
This class is eligible for 16 N.A.T.E. Continuing Education Hours.
If you’d like more details on upcoming events, click here.