Earn NATE CEHs while learning new customer service skills at Top Gun Technician Excellence
January 17, 2018
Top Gun Technician Excellence-Beyond Diagnostics is a two-day team building class that will provide service technicians with the “soft” tools to perform their job better.
Through a series of breakouts, technicians will develop improved customer communications skills, learn how to drive customer satisfaction, sales leads, and referrals through a defined service delivery procedure. This process will help technicians reduce callbacks, improve revenue generation, and increase job satisfaction while increasing their overall value to the company.
This class is eligible for 16 NATE Continuing Education Hours
Attendees will learn to:
- Reduce callbacks
- Improve revenue generation
- Generate replacement sales leads
- Increase their overall value to your company
If you’d like more details on upcoming events, click here