Certifications & Accolades
- Acuity Institute - Change Management Professional
- ACCA - Manual J
Jim began his HVAC career in 1979 as an installer and became a Journeyman Tech in 1984. He has done retrofit, new construction, residential, commercial, and architectural metal work as an installer and technician.
In 1994, Jim decided to start a new chapter and began his own company, getting more time off and making more money. Jim decided to purchase Hendrix Heating. At the time, it had annual revenues of just $450,000. Jim and his partner doubled revenues in their first year and grew the company to $3.9 million in the next six years with several years of double-digit net profits, including one year at 24%.
In 1998, Hendrix Heating became a Trane dealership, and Jim began attending BDR classes. In 2002, Hendrix Heating received a Pacesetter Award from its distributor, which is given annually to the distributor’s top dealers.
Jim was one of the first BDR’s Profit Coach program members and has attended all BDR’s classes multiple times. With help from his head coach and service coach, he increased company profits, driving the gross profit of his service department up to 65%. Jim believes using and implementing what he’s learned from BDR daily kept his company profitable.
“I have been associated with BDR for over 20 years, with half working for BDR. I have had the privilege of helping many dealers turn their struggling companies into profitable ones. improving all departments with good processes, company policies and procedures, improving sales with proper markup, and increasing average sales price by selling high-end equipment and accessories while increasing their closing ratio.“
Jim has instructed on Duct Design as well as:
- Pre Wall
- Wall 1: 6 Steps to $3 Million+ in Revenue
- Top Gun Installer Excellence: Closing the Loop
- Labor Management: Retail-focus