Jim Scott

Head Coach

Jim Scott.

Jim began his HVAC career in 1979 as an installer and became a Journeyman Tech in 1984. He has done retrofit, new construction, residential, commercial, and architectural metal work as an installer and technician.

In 1994, Jim decided to start his own company to create a new life for himself, get more time off, and make more money. Jim decided to purchase Hendrix Heating. At the time, it had annual revenues of just $450,000. Jim and his partner doubled revenues in their first year, and grew the company to $3.9 million in the next six years with several years of double-digit net profits, including one year at 24%.

In 1998, Hendrix Heating became a Trane dealership and Jim began attending BDR classes. In 2002, Hendrix Heating received a Pacesetter Award from its distributor, which is given annually to the distributor’s top dealers.

Jim was one of the first members of BDR’s Profit Coach program, and has attended all of BDR’s classes multiple times. With help from his Head Coach and Service Coach, he was able to increase company profits, driving the gross profit of his Service department up to 65%. Jim believes that using and implementing what he’s learned from BDR each day kept his company profitable.

“I have been associated with BDR for over 17 years with the last ten working for BDR. I have done training for the company as well as coaching.” While being a Head Coach for over eight years, “I have had the privilege of helping many dealers turn their companies around from struggling to profitability by improving all departments with good processes, procedures and company policies, improving sales with proper markup, increasing average sales price by selling high-end equipment and accessories while increasing their closing ratio.”

Jim is also a Duct Design instructor and has instructed on Duct Design as well as:

Certifications & Accolades

  • Acuity Institute – Change Management Professional
  • ACCA Manual J

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