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Top Gun Technician Excellence - Beyond Diagnostics (Phoenix)

Phoenix, AZ
Nov. 8, 2018 - Nov. 9, 2018

Top Gun Technician Excellence: Beyond Diagnostics is a two-day team building class that will provide Service Technicians with the “soft” tools to perform their job better. Through a series of breakouts, Technicians will develop improved customer communication skills, learn how to drive customer satisfaction, sales leads, and referrals through a defined service delivery procedure. This process will help Technicians reduce callbacks, improve revenue generation, and increase job satisfaction while increasing their overall value to the company.

Workshop Info

Click here for our Nov 6-7 Atlanta, GA session!


This class is registered for CEH's!


"This is not a sales class but 100% a mind reset. Take the class as soon as you can."

Charles Pritchett, RSP Heating and Cooling


Meet Your Trainer - Dave Consulo

Dave Consulo

Dave Consulo brings 13-years of HVAC experience spanning the type of knowledge and expertise that can only be gained by starting at the ground-floor and rising through the ranks.

Dave has a total of 15-years of management experience spanning 7 years in HVAC and 8 years in the Agricultural industry and has built a reputation as an effective manager that generates employee success and company profit.

Who Should Attend

  • Service Technicians
  • Owners
  • Service Managers
  • Dispatchers

What’s Included

  • Continental Breakfast
  • Buffet Lunch
  • Break snacks
  • Class Book & Training Materials

Travel

You will be receiving a welcome packet that will include travel planning suggestions. We are recommending that flight arrangements be made 21-28 days before travel. Your return flight should be scheduled after 5:00 PM on the last day of class. Hotel recommendations will be sent in your class welcome packet


"The entire educational experience was well worth my time. I would strongly recommend anyone in our industry invest in this learning experience."

Alder Cruz, Frederick Air


To sign up or for more information contact Angie Swartz

Emailangieswartz@bdrco.com

Phone: 206-870-1880