Maximize Profits Through Lifetime Clients: Residential Maintenance (Texas)

Irving, TX
Mar. 21, 2019 - Mar. 22, 2019




Attend BDR's Residential Maintenance workshop


RM graphic


Learn how to create a company that no longer runs from "hot to cold" by weatherproofing your business with a well-managed, profitable maintenance agreement program.

By developing your maintenance program, you will be able to stabilize profits and cash flow and develop a long-term client base instead of one-time customers.

You will also learn strategies to develop your replacement lead pool and retain a consistent labor force by providing work year-round.


Those who own the maintenance agreement own the replacement.

"The class was great! I learned a lot of helpful information on tracking and figuring out what needs to happen from the numbers perspective."

Jamie Madores

megaphone icon

Workshop Information

Date: March 21-22, 2019

City: Dallas / Fort Worth, Texas

Registration Form: Registration Form or Register Online Now


To sign up or for more information, contact Angie Swartz by:


Phone: 206-870-1880


Meet Your Trainer - Jennifer Shooshanian


Jennifer Shooshanian


Jennifer Shooshanian has been in the HVAC industry since 1991. She is BDR's Senior Service Coach and the industry-leading authority in Service.

Her classes offer strategies for structure, growth, and profitabilityt that will help dealers recognize the tremendous profit potential of a well-structured Service Department.


"The trainer did a wonderful job, very precise but not overly technical. Just right if you ask me. She made asking questions and class participation comfortable."

Cindy Wheeler

megaphone icon

Who Should Attend

  • Owners
  • Service Managers
  • Dispatchers
  • Lead Service Technicians


What's Included

  • Continental Breakfast
  • Break Snacks
  • Lunch
  • Course Book & Materials



You will be receiving a welcome packet that will include travel planning suggestions. We are recommending that flight arrangements be made 21-28 days before travel. Your return flight should be scheduled after 5:00 PM on the last day of class. Hotel recommendations will be sent in your class welcome packet.


To sign up or for more information contact Angie Swartz

Phone: 206-870-1880