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Dick Hill and Son Heating & Air Conditioning Inc

Angie Lacy

Just wanted to say thank you for all your help and information at Service Dispatch University. Since I have returned home, we have implemented lots of things from class. I downloaded the workbook you were showing me for the 8 for 10 and use it daily. I love it! The D4D is going great. We are doing maintenance agreements in the rain. My poor Techs don't like it but aren't complaining, and they still bring me chocolates! I have switched from 2-hour window scheduling to morning or afternoon. I am in the process of hiring an assistant. And last but not least, I have my map hung in my office and all zones changed in our system to match the map! I have been very busy. I just wanted to take a few minutes to let you know all of your hard work pays off! Thank you so much!

 

map on wall