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Turn your Service Department into a profit machine at Service Dispatch University!

April 24th, 2018

Learn the skills that will take your dispatching to the next level at Service Dispatch University on August 23-25, 2018 in Seattle, WA!

 

 

Dispatcher-Recommended Classes

This hands-on workshop will give dispatchers the tools to be successful at their job and take their dispatching skills to the next level.

Major objectives:

  • Develop and refine dispatching and scheduling techniques that improve labor management, enhance customer service, and drive revenue
  • Improve customer service skills through the development of scripts and phone etiquette skills
  • Understand and apply reporting that will track your service department’s daily performance through BDR’s 8 for 10 database

Hear what past attendees had to say:

I’ve gained a lot of great information. I am excited about implementing these things in our company!” – Carrie Shirk, Goodco Mechanical

I enjoyed this class and can use ALL of this material to implement in my job. Thank you!” – Colleen Koetsier, Schaafsma Heating & Cooling

Sound like a class you could grow from? Register now for the August 23-25 session in Seattle, WA!

If you’d like more details on what this class covers, click here.