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Earn NATE CEUs while learning new customer service skills at Top Gun Technician Excellence

December 14th, 2017

Top Gun Technician Excellence is taking place on February 15-16, 2018 in Dallas, Texas!

 

 

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Top Gun Technician Excellence-Beyond Diagnostics is a two-day team building class that will provide service technicians with the “soft” tools to perform their job better.

Through a series of breakouts, technicians will develop improved customer communications skills, learn how to drive customer satisfaction, sales leads, and referrals through a defined service delivery procedure. This process will help technicians reduce callbacks, improve revenue generation, and increase job satisfaction while increasing their overall value to the company.

Attendees will learn to:

  • Reduce callbacks
  • Improve revenue generation
  • Generate replacement sales leads
  • Increase their overall value to your company

This class is eligible for 16 N.A.T.E. Continuing Education Hours.

Sound like a class you could grow from? Register now for the February 15-16 session in Dallas, TX!

Upcoming sessions for this class include November 6-7, 2018 in Atlanta, GA.

Registrations for our other sessions are coming soon.

If you’d like more details on what this class covers, click here.