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Flat Rate: Why & How - Class Overview



Class Description

Flat Rate or Retail Pricing is a key component to the long-term success of a dealer's service department. However, your team must not only be trained in the proper use of flat rate, but also buy into the benefits from its use. Technicians must feel good about your pricing.  At this class you will develop a flat rate training plan with the necessary value building tools to get your team on board.  If you are thinking of implementing flat rate for the first time or feel your team needs additional training, this class will help you develop a detailed training and implementation plan

Instructor

Jennifer Shooshanian

Class Mission

  • Understand the opportunity and benefits of implementing flat rate
  • Build a training plan for first time flat rate implementers
  • Understand that proper management, training and follow through will help dealers realize the maximum financial benefits for their service department.
  • Attendees who already have flat rate in place will be able to implement a refresher training on the benefits of retail pricing and its proper use with their team.

Who Should Attend

Dispatchers, Lead Service Technicians, Owners, Service Managers

Length of Class

1 day

Schedule

Don't see a class scheduled for your area? Request A Class

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