Are your Technicians helping drive the growth of your business?
Your Technicians have the potential to be your most powerful lead generators. Are your Technicians connecting with your customers and maximizing their opportunities to drive the growth of your business?
Top Gun Technician Excellence is a two-day workshop that will provide Service Technicians with the “soft” skills to improve their customer service skills and perform their job better.
Through a series of breakouts, Technicians will develop improved customer communications skills and learn how to drive customer satisfaction, sales leads, accessory sales, and referrals through a defined service delivery procedure.
Technicians will learn to:
- Reduce callbacks
- Improve revenue generation
- Increase job satisfaction
- Generate replacement sales leads
- Increase their overall value to the company
Technicians will earn 16 NATE Continuing Education Hours by attending!
Sound like a class your business could benefit from? Sign up now! Class runs September 12-13, 2019 in Irving, TX.
You can find more information and register here: